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Service Science, Management and Engineering
SSME Programme
 

What is Service Science and SSME?

Jim SPOHRER
Director, Almaden Services Research
IBM Almaden Research Center

Jim Spohrer is IBM's world-wide head of  Service Science and SSME educational initiatives.

 
   

Take a look at his papers and presentation below:

The Service System is the Basic Abstraction of Service Science

Service Science - Published in the Journal of Grid Computing, Special Issue on Grid Economics & Business Models

Service Research to Improve/Innovate Service Systems: Entities, Interactions, Outcomes
Jim Spohrer, Almaden Service Research




Steps Toward a Science of Service Systems
Jim Spohrer, Paul P. Maglio, John Bailey,
and Daniel Gruhl
IBM Almaden Research Center

Check out these articles on Service Science and SSME

Succeeding through Service Innovation:
A discussion Paper
Cambridge Service Science, Management & Engineering Syposium
14-15 July 2007, Cambridge UK

Service Science, Globally Integrated Enterprise, and Innovation-Driven Economies: Relevance to Singapore
A white paper draft by
John Phipps and Dr. Brian Eck
IBM Corporation
Version Date: 12 December 2007

 

 

 


National Infocomm Scholarship (NIS)


Information on the
IBM SSME Initiative


More information on Service Science and SSME on Wikipedia

Last updated on 3 March, 2008 by School of Information Systems.