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MITB SSA (Service Sector Analytics) Seminars

The School of Information Systems relentlessly creates opportunities for students to interact with renowned personalities and knowledge experts from the industry, and to listen to their viewpoints and perspectives.

Scroll down for a list of upcoming and past Seminars catered to the Master of IT in Business (Service Sector Analytics) programme.


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11 June 2012 (Mon), 19:00 - 20:30, Ngee Ann Kongsi Auditorium, Level 2, School of Accountancy
Decision Analytics: Relevance of Dynamic "Rich Data" In Strategic Decisions
By Mr. Prabir Sen, Management Scientist, Accenture


24 May 2012 (Thu), 19:00 - 20:30 Ngee Ann Kongsi Auditorium, Level 2, School of Accountancy
From Darkness to Light: Achieving Quick Impacts in Companies with Low Analytics Competencies
By Mr. Victor Barrero, Assistant Vice President, Corporate Planning & Strategy, Singapore Post Limited


11 Apr 2012 (Wed), 19:00 - 20:30, Ngee Ann Kongsi Auditorium, Level 2, School of Accountancy
Big Data Analytics and the Cloud
By Mr. Laurence Liew, Center Director, Singapore Center of Excellence, Revolution Analytics


27 Mar 2012 (Tue), 19:00 - 20:30, Ngee Ann Kongsi Auditorium, Level 2, School of Accountancy
10 Things I Wish Someone Had Told Me About Data Analysis
By Mr. Mike Sherman, Head, Center of Excellence, Customer Knowledge and Business Intelligence, SingTel


Jan 31, 2012, 19:00 - 20:30, Seminar Room 3.2, School of Information Systems
The difference between predictive & descriptive Analytics; the impact
on Customer Intelligence and ability to demonstrate customer value

By Mr. Daniel Mourad, Customer Intelligence Lead, SAS Singapore
and Dr. Giuseppe Manai, Senior Consultant, SAS Singapore



Nov 15, 2011, 19:00 - 20:30, Seminar Room 2.1, School of Information Systems
Next Generation Retail Analytics
By Mr. Mika Mikkonen, Vice President, Business Development and Sales, Nanuka Digital Solutions


Oct 7, 2011, 19:00 - 20:30, Seminar Room 3.2, School of Information Systems
Data Visualization
(for SMU participants only)
By Dr. Andy Chiang, Deputy Chief Information Officer and Director, Singapore Department of Statistics


Sep 27, 2011, 19:00 - 20:30, Seminar Room 3.2, School of Information Systems
Turning Online Chatter Into Business Insights
By Benjamin Koe, Co-Founder & CEO, JamiQ


Sep 6, 2011, 19:00 - 20:30, Seminar Room 3.2, School of Information Systems
The Evolution of Marketing in the Digital Age
By Mr. Reza Behnam, Founder and CEO of ADZ


July 22, 2011, 19:00 - 20:30, Seminar Room 3.6, Lee Kong Chian School of Business
Raising Service Standards in Singapore through Analytics
By Caroline Lim, Director, Institute of Service Excellence at SMU
Marcus Lee, Assistant Professor, Institute of Service Excellence at SMU


June 21, 2011, 19:00 - 20:30, Seminar Room 2.3, School of Information Systems
Establishing a hospital in the North - Khoo Teck Puat Hospital's challenges
(for SMU participants only)

By Mr. Lau Wing Chew
Chief Transformation Officer
Khoo Teck Puat Hospital
Alexandra Health


May 16, 2011, 19:00 - 20:30, Seminar Room 3.2, School of Information Systems
Turning Insights into Actions : Analytics in the Era of Big Data

By Mr. Kevin Walsh
Chief Technology Officer
Oracle Asia Research and Development Centers


Apr 28, 2011, 19:00 - 20:30, Seminar Room 3.2, School of Information Systems
Business Analytics in Action – A Sneak Peek into the Application of BA in the Hospitality,
Entertainment & Gaming Sector

By Mr. Benjamin LIM
Solution Head, Customer Intelligence
SAS Singapore


Mar 24, 2011, 19:00 - 20:30, Seminar Room 2.2, School of Information Systems
Strengthening Customer Relationships through Loyalty Programs

By Mr. Sutowo
Decision Science Director, Asia
Carlson Marketing


Feb 9, 2011, 19:00 - 20:30, Seminar Room 2.1, School of Information Systems
Business Analytics Solution for the SaaS Generation

By Mr Lau Shih Hor
CEO and co-founder
Elixir Technology


Jan 12, 2011, 19:00 - 20:30, Seminar Room 2.2, School of Information Systems
Citizen Sentiment Analytics

By Mr. LIM Meng Fatt
Country Leader, Business Analytics and Optimization
IBM Global Business Services



Dec 17, 2010, 11:30 - 12:00, Seminar Room 2.1, School of Information Systems
What If (You Can Make a Difference as an Analytics Professional)?

By Mr. Benjamin LIM
Solution Head, Customer Intelligence
SAS Singapore


Dec 17, 2010, 09:30 - 16:30, Seminar Room 2.1, School of Information Systems
MITB (SSA) Academic Briefing


Dec 4, 2010, 09:30 - 11:30, Function room 5th level, School of Information Systems
How Would You Like To Be a Leading Professional in the World of Busines Analytics