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To all BSc (IS Management) students: The IS depth electives offered by SIS during Term 2 of AY2011-12 are summarised below:
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| IS Depth Electives for AY2011-12 Term 2
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IS Technology Depth Electives IS306 – Usability Engineering Information systems are highly structured, but human life is messy. When we try to fit human life into the structures expected by information systems, problems are inevitable. Usability engineering gives us the tools we need to tackle these problems. SIS prepares its students to analyse and develop powerful and robust information systems, but today's systems need to do even more. They must earn customers' loyalty in a competitive marketplace. The goal of this class is to push students' skills to the next level, teaching them to design applications that are a pleasure to use Neat things that students will do in this course Students will undertake a user interface design project, progressing through three phases. In the requirements gathering phase, students will determine what users really need, even though users often have difficulty expressing those needs. In the design and prototyping phase, students will discover innovative designs and realise them in inexpensive ways. In the evaluation phase, students will use fast and inexpensive methods to determine whether or not a design is meeting the needs of its users. Comments from faculty It's very easy to build a user interface that is difficult or impossible to use. Building a usable system is surprisingly difficult. Usability engineering is an important skill for any information systems professional, because it enables us to build systems that truly make life better.
We live in an era of a data avalanche. Efficiently storing, processing and analyzing these data is essential for modern businesses to succeed. In IS410 course, we focus on data management issues arising in emerging scale-intensive applications. In the first half of the course, we cover database concepts and techniques arising in numerous real-world systems; namely, database indexing, file organization, and transaction management. In the second part of the course, we elaborate on cutting edge methods targeted at modern data-centric applications. Examples include location-based services, spatial databases, mobile computing/commerce, on-line and real-time decision making, etc. Neat things that students will do in this course
Comments from faculty This course is exciting mostly because of its emphasis on recent database advancements, such as data-stream processing and location-based services. I am not aware of any other undergraduate curriculum covering topics as non-conventional and modern as preference-based queries and spatial monitoring. These new fields both extend the horizons of database research as well as carry a huge potential to change the way businesses operate. In an entrepreneurship-nurturing environment like SIS, student ideas triggered by this course may lead quickly to innovative applications. Why is this course interesting, important and useful to students? The world seems smaller with advancing IT technologies such as the Internet, changing forces of globalisation and the realities of distributed projects in the work place. Students who understand the basics of global project management, teamwork and collaboration are likely to find themselves at a competitive advantage over those who do not. Neat things students will do in the course
Comments from faculty Here are some quotes from SMU students. IS412 - Enterprise Business Solutions Why is this course interesting, important and useful to students? Today, IT departments must support rapid change and innovation of enterprise business processes. This capability can be achieved through Enterprise Service Oriented Architecture (ESOA). ESOA extends the paradigm of Service Oriented Architecture (SOA) through the use of enterprise services. Enterprise services are highly integrated web services that expose a pre-built functionality within an enterprise system such as SAP ERP. These enterprise services can be combined with business logic and other external web services to enable end-to-end enterprise business processes. Neat things students will do in the course Course lectures, assignments and projects will be based on real-world enterprise business processes. The course will have a series of hands-on labs on SAP ERP and SAP SOA toolsets (e.g. SAP Netweaver). Through these, students will have an understanding of how technology supports the enterprise business processes such as procurement and fulfillment. In particular, the students will be exposed to the emerging trend of business process composition through ESOA. In order to get a feel for what students actually do in this course, following are extracts from student work submitted during the course. The following diagram shows the organisation structure designed by students to model their chosen company in SAP ERP.
The following diagram shows an example process designed by the students that has been implemented using SAP ERP and SAP Netweaver Tools.
This course is exciting as it targets important real-world skills which are seldom taught in an academic setting. The course will include lots of hands-on work in labs using SAP ERP and SAP Netweaver BPM.
Why is this course interesting, important and useful to students? Neat things students will do in the course
Comments from faculty IS417 - Data Warehousing and Business Analytics Why is this course interesting, useful and important to students? Neat things students will do in the course
Why is this course interesting, important and useful to students? Business is all about competition: competing for limited resources, competing for talents, competing to innovate, and most important of all, competing for survival! No wonder people have been relating running businesses to raging wars. In business, as in warfare, the more you calculate beforehand, the more likely you will survive in the end. As famously said by the legendary strategist, Sun Tzu, “… do many calculations lead to victory, and few calculations to defeat …”. In this course, we teach students how to calculate in a changing environment filled with collaborative friends or competitive foes. Besides a suite of tools that enable students to tackle practical challenges in calculating, we will introduce serious business games (SBGs) as the ultimate virtual environment that allows decisions/policies to be evaluated. SBGs can simulate highly volatile and uncertain business environments, and most importantly, SBGs allow us to observe the interaction of different strategies or business entities in a virtual and repeatable environment. Evaluating polices or strategies in such environments will be much more reliable and trust-worthy. In short, SBG is like the digital sand table in the business world. Real-world examples from financial markets, supply chain management (SCM), brand competition (in marketing), and resources bundling and selling will be introduced. Students will be able to see how SBGs can be created and used for these important domains. Students will also be able to practice creating strategies for these domains, and they will witness their strategies competing with each other in all these introduced SBGs. Neat things students will do in the course
Comments from faculty Making business decisions is hard, so hard that many claim it's more art than science. I believe otherwise. Take financial trading as example: it was once similarly considered as an art; however, in the US market today, it is estimated that computer programs already account for more than 40% of the trading volume, and it could soon take over human to become the market majority. The advances in computer technology make every individual a potential “digital strategist ”, and we now have the power to model and react to an increasingly automated world. I have conducted numerous research projects on incorporating SBGs in financial trading, operations, marketing, and transportation; and I have experienced how excited people are when they learned the potential and capability of the SBGs. For example, I will share with you how SBGs can be built to model complicated financial markets and allow policy makers to test their proposed regulatory policies (or for traders to test their trading strategies). This class will help you build such capabilities. You will walk out of the course knowing a powerful new tool you cannot find elsewhere. Also, as senior industry professionals are invited to give keynotes in three case studies in finance, operations, and marketing, you will have the rare chance to learn directly from these outstanding individuals about how competition works in their respective industries.
Why is this course interesting, useful and important to students? Come to IS424 and we will show you all these, and much more! Today's real-life applications in business, financial and commercial world are characterised by huge amount of data. Any smart and competitive business would have to make full use of these data for analysis and knowledge discovery. Retail business could classify and cluster customer behavior for targeted marketing. Banking and financial institutions could detect money laundering and other suspicious financial transactions by outlier analysis and anomaly mining. Social network services like Facebook could find user communities and their evolutionary patterns to provide better applications and achieve viral marketing. Data Mining and Business Analytics would provide students with concepts and principles to better understand the challenges and foundations of today's business intelligence. Neat things students will do in the course
Comments from faculty The part of the course that I am most excited about is to help the students explore the young and ever-growing field of data mining, and together brainstorm on interesting ideas for some of today's most amazing applications. Why is this course interesting, important and useful to students? Today, the term cloud computing is continually mentioned when discussing modern information systems. Regardless of how “The Cloud” eventually ends up being defined, it is inevitable that information systems professionals will end up working with cloud-related technology and concepts in the coming years. After taking this course, students will have a better understanding of how they can apply cloud-related technology within an organisation to better analyse and “flow” data as well as how to apply cloud-related technology to more quickly prototype new products and services. In addition to covering the applications of cloud computing, this course will also analyse the security and privacy issues that often constrain the application of cloud computing and how these issues can be systematically addressed in order to deliver increased business value to internal and external customers. Neat things students will do in the course Course lectures, assignments and projects will be based on real-world business problems and processes. The course will have a series of hands-on labs where small applications are built and executed on public cloud services. Through these labs, students will gain a better understanding of how cloud technology can be applied to meet business needs. Students will also have an opportunity to hear from local Singapore-based cloud providers and how their platforms are delivering value to local businesses. Comments from faculty Singapore is on track to be one of the most cloud-enabled cites in the world with 1 st tier providers such as Amazon, Microsoft, Salesforce.com, Google, and others all establishing their presence here. This large concentration of cloud providers is likely to result in most local companies hearing and understanding the potential of both public and private clouds. This course should enable students to have very relevant cloud-related discussions with employers during internships, final year projects, and future job interviews. IS430 – ePayments Processes and Technology Why is this course interesting, important and useful to students? Payment, both small and large value transactions, is marked by a rapid shift from paper-based to electronic. It is a big part of our personal and business lives. “Under the hood” of payment transactions are the products, the companies, the legal framework, the processes and technology. We rely on them to facilitate the timely and uninterrupted exchange of value from one entity to another. In times of crisis, robust domestic/national and global payment systems allow resources to flow to the critical areas smoothly and efficiently. This course “e-Payment: Processes and Technology” takes a unique, integrated look at the payment/e-payment landscape, viewing consumer, business and wholesale payments as a continuum. It presents a description of the changing environment and delineates the dynamic e-payment scene, helping us understand the possibilities as well as the limits to change. It covers payments for individuals, organisations and banks, and their possible permutations. Neat things students will do in the course Group learning activities, invited speakers, visit to production site(s) are highlights of the course. Students will also have the opportunity to leverage on third party API (Application Programming Interfaces) to create new solutions through labs. Project will be based on real-world payment industry drivers and needs. Through these, students will gain an appreciation and understand the payment transaction flows, solution design, standards, the infrastructure and implementation. Comments from faculty The course is aimed at students who are interested in knowing more on both ‘domestic' and international payment systems. Students who aspire to be T&O (technology and operations) staff and managers will find it particularly useful as it offers a system view to payments with emphasis on end-to-end payment process. Why is this course interesting, important and useful to students? If you have completed IS480 and hungry for more, IS481 is the right course for you. You can do another IS480, if you meet the criteria set here (http://blue.smu.edu.sg/IS481/). You must have completed IS480 with at least an A- and submitted a new proposal with at least an A-. The criteria applies to individual (you do not have to do IS481 with your IS480 team members). Each individual can do a maximum of one IS481 course and a total of 15 students are permitted to take IS481 per academic year. Please refer to the website for current enrollment to IS481. IS481 will satisfy a technology depth elective. Neat things that students will do in this course There are many different types of IS480 projects. Teams have done projects for MNC in various domains (finance, health care, manufacturing, supply chain, etc), projects for community social enterprise (web donation, community IT services, churches, social networking, etc) and even technopreneur projects (proof of concepts, start ups, new technologies, supporting IT services, etc). They are very similar in terms of building an IT system with sufficient planning and testing for a real client (sponsor or end users). However, the type of projects (MNC, community/social enterprise or own projects) involves different learning skills and motivation. Students who are doing this a second time, realise the value of the learning experience and want to do something productive (value add). The neat thing about this course, is that IS480 is a required core course that every IS students must complete. IS481 is for students who love the flexibility of the various projects they can do (implementing a system) and are planning to do this for the love of it (not for a grade). If you are interested in doing research, please look at IS470. Comments from faculty You are required to follow all the standard deliverables for IS480. However, we will be more flexible on the course requirements in exchange for a more ambitious goal, such as getting your mobile app into the app store/market place.
IS406 – Supply Chain Processes & Technology Neat things students will do in the course Students get to experience using advanced SCM planning and execution solutions (hosted by a third-party logistics solutions provider) to perform supply chain planning and execution exercises using real-time information. Case studies of real world applications will be used in class to help students understand and identify the critical success factor in effective supply chain management. Comments from faculty I spent several years in the SCM industry managing, designing and implementing supply chain solutions. In the process I accumulated valuable experience through resolving issues not commonly addressed in textbooks which I am eager to share with students. As a SCM practitioner and educator, I would like to present students with a different perspective of SCM to bridge the gap between theory and practice. IS425 – Advanced Seminar on IS management
Quotes from past IS425 students: “I enjoy the real case studies that have been covered during the course.”
Neat things students will do in the course
Comments from faculty I am thrilled with the opportunity to interact with the upper year SIS students. Through the use of case studies, assignments and project, I intend to help you synthesise what you have learned in the past 3 years in solving business IT problems more holistically. We will work on key IT management issues faced by CIOs and IT leaders. We will also work on how to become effective organisational change agent. We will be inviting key IT leaders in Singapore to share their views on specific IT management issue, and also how to have a successful IT career. Note: The instructor WONG Yuet Nan has been a practicing IT professional for >30 years, of which 18 years as a CIO or regional CIO. He is on the SIS Board of Advisors since 2006. He is currently an Executive Partner with Gartner and works as an advisor to the CIOs. As Prof Wong might need to travel overseas at times due to business reasons, do expect couple of make up classes on Saturday or even week 8 during the semester. I will try to avoid them as much as possible but be prepared for it. Please note that field visits are outside class hours. One will take place on Friday afternoon and another on week 8. While they are optional, students are strongly encouraged to attend as they are an important part of learning. If you have constraints in this regards, then this class is not for you. IS426 – Technopreneurship Neat things students will do in the course
Comments from faculty I wish there were such courses and funding opportunities when I was a student. Entrepreneurship is a very attractive career alternative. Students who come up with compelling proposals for innovation can look forward to gaining hands-on experience on creating a new business by working with experienced serial entrepreneurs. IS427 – Technopreneurship Study Mission (South Korea) Why is this course interesting, important and useful to students? It is not by accident that Korea has the highest internet penetration in Asia. You will learn this unique internet culture and their approach to entrepreneurship. From Young Entrepreneurs' Society of Korea YES to Mompreneurs for women, we will cover the ecosystem and support structure. How do you compete in an economy that is second to Japanese, European and American products, mired by corruptions and bankruptcies of family-run chaebol, and government inertia? Yet, Korea continue to be resilient, churning out large successful companies like Samsung, Hyundai, LG, Daewoo, etc. We will investigate the environment by visiting start ups in Seoul. Neat things students will do in the course Visit the soul of asia, Seoul and experience the unique culture by emercing ourselves in startups, ventures and government support structures. You will have the opportunity to speak to entrepreneurs and ask questions about their process, challenges, risks and rewards of starting up a new business. Is it Korean guanxi? Is it luck? Is it a culture or personality of the founders? Seek the X factor that is the ultimate ingredient for a successful business. Comments from faculty This is the first TSM in Korea. There will be some hiccups and problems along the way but I will thrive to make this a "fun" class with all the icing in it. A cute smile and can do attitude is a pre-requisite. IS431 – System Dynamics and Business Gaming Why is this course interesting, important and useful to students? IS431 System Dynamics and Business Gaming is the second of a trilogy of courses on Exploratory Modelling. The first course is the well-known, and some say much feared, IS102 Computer as an Analysis (CAT) course. That course is challenging because new undergraduates have to use Excel in powerful ways to think about business concerns and help find resolutions alternatives. This is SMU students' maiden introduction to what modelling is and how the process of building models is more potent than the models themselves. With a strong set of spreadsheet skills learned, students can confidently examine ill-defined, unstructured problems, the kind executives and managers face every day. Neat things students will do in the course In this advanced course, students learn how the “soft management science” of System Dynamics (SD) can be used, in a non-mathematical, intuitive and fun way, to analyse system structures, and to propose measures to prevent or mitigate undesirable behavior such as overshoots and oscillations. The SD methodology is being applied worldwide to business and city growth planning, technology diffusion and product development management, public administration of infectious diseases, and global action on social and environmental concerns. It is a well-recognised method with large followings in corporate board rooms and public service. Comments from faculty Following the success of the re-designed CAT course and fantastic response from students who took or are taking it, we have been thinking about offering a follow-on course for many years now. We have examined various possible options of what the course should cover and how it can be taught. Up to end year 2010, we were not able to pin down clearly what would be most beneficial to students. We hope those who have enjoyed CAT, learned to apply Excel spreadsheet skills and modelling concepts thereafter in other courses, and have matured enough to want look at more complex corporate, societal and global concerns would sign up. This is not an “IT Systems” class; the word “system” here refers to a closed set of tightly-knitted set of variables and entities. So it is a class for people with a consulting bent, who care about finding out the truth in a methodologically-based scientific approach.
IS470/471 – Guided Research in Information Systems / Guided Research in Information Systems 2 Why is this course interesting, important and useful to students? Neat things that students will do in this course
Comments from faculty
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